Can I return an item?
Returns are accepted for wrong, damaged or defective items.
Because every piece we sell is a collectible, we accept returns only when:
- We sent the wrong product
- The product arrived damaged
- There is a manufacturing defect (where that applies)
Returns we can’t accept
- Change of mind or personal preference
- Small differences in colour, design, serial numbers or condition that are natural to collectibles
- Damage that happened after delivery
- Items that were tampered with, altered or used
- Digital products or downloads
- Clearance, auction or limited-edition items, unless damaged in transit
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